Submissions
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Access to Basic Transaction Accounts
Age Concern New Zealand welcomes the opportunity to submit comments on the Issues Paper: Access to Basic Transaction Accounts. This topic is vitally important to us and many other charities providing essential services to New Zealanders within local communities throughout Aotearoa.
In principle, we support the problem definition, objectives and approach outlined in the Issues Paper about improving access to bank accounts for consumers, specifically people who are currently less able to access the formal financial sector. It is every New Zealander’s human right to have access to a bank account that enables them to carry out everyday banking activities such as payments, withdrawals and cash deposits. It is impossible to participate in society today without a bank account allowing an individual to receive money or financial benefits to which they are entitled.
Age Concern New Zealand is very pleased to see action being taken to ensure people of all ages, including older people, who are currently excluded or underserved by the banking sector, to be able to access a basic transaction account with reduced onboarding requirements.
Juries (Age of Excusal) Amendment Bill
Age Concern New Zealand welcomes the opportunity to provide comment on the Juries (Age of Excusal) Amendment Bill.
- We support an increase to the juries age of excusal; however, we recommend the increase is to the age 70 years rather than proposed age of 72. This change would align with the age of retirement for Judges.
- We believe that potential jurors aged 70 or above should also have the right to choose to be automatically excused from jury service on the basis of age, unless they choose to make themselves available.
- We recommend that a user friendly and timely excusal process is available to older people who no longer wish to be called up for jury service
Taxation and the Not-for-profit Sector
Age Concern New Zealand welcomes the opportunity to submit comments on the Taxation and the not-for-profit sector Officials’ Issues Paper.
This topic is vitally important to us and the many other charities providing essential services within local communities throughout Aotearoa.
Regardless of their specific focus, charities fill service gaps that would otherwise lead to greater hardship being experienced by those most in need. Funding for charities has become very constrained due to reductions in Government spending and donor and grant income impacted by the financial climate.
In principle, we support the stated objectives in the Issues Paper about simplifying tax rules, reducing compliance costs and ensuring charities demonstrate integrity.
Our overall comment on the Issues Paper, particularly Chapter 2 ‘Charity business income tax exemption’ is that there are existing mechanisms such as the Charities Act 2005, Charities Amendment Act 2023, Charities Services and the Charities Registration Board that can be used to handle any concerns about income raised by charities from businesses they operate.
A major concern we have is the perception being promoted in the Issues Paper that charities, more generally, are profiteering, rather than operating businesses to gain necessary funds to provide essential services. The ultimate result could be the undermining of the viability of services to people who need them.
A further key concern is that if changes are made to the tax rules for charities. many would become unsustainable trying to meet new accountability requirements for very little gain, financial or otherwise, to government, the not-for-profit sector or those currently benefitting from the good work carried out by charities.
DIsability Support Services
ACNZ has strong interest in this BIll as it seeks to outline the purpose and operation of Disability Support Services into the future.
Reviewing the Financial Settings and Levy Settings in the Natural Hazards Insurance Act 2023
Age Concern New Zealand welcomes the opportunity to submit comments on the Financial and Levy Settings consultation document.
Age Concern New Zealand recognises the need for the Natural Hazards Commission Toka Tū Ake to sustainably manage and fund the cost of claims arising from natural hazards such as earthquakes, floods, landslides, volcanic activity, geothermal activity, storms and tsunami.
We are concerned that within this challenging context for so many New Zealanders, further insurance cost increases are planned. We note too that the consultation document signals that Fire and Emergency levy changes are also in the pipeline.
We recommend that home insurance must be available to all homeowners, and it must be affordable. Phasing of the increases may help in the short term; however increased costs are likely to mean that a growing number of New Zealanders on low fixed incomes are unable to afford house insurance.
Fifth Periodic Report on Implementation of the International Covenant on Economic, Social and Cultural Rights
Age Concern New Zealand welcomes the opportunity to provide feedback on the Fifth Periodic Report to the United Nations under the International Covenant on Economic, Social and Cultural Rights.
Overall, we consider the Report summarises the important issues well and we are pleased to see rights and issue for older people mentioned specifically in several sections.
Mental Health Bill
Age Concern New Zealand welcomes the opportunity to provide input on the Mental Health Bill.
We are pleased the Mental Health Bill is being updated and will be aligned with evidence-based best practice.
Age Concern New Zealand supports the Bill and the shift to a more rights-based and recovery approach, along with promoting supported decision-making. To take control of someone’s life and place them in compulsory care is an extremely serious step to take, we agree with compulsory care being the safety net of last resort.
Our comments are primarily related to the relevance of the Mental Health Bill for older New Zealanders. Some older people may have lifelong mental health conditions, while some may have sudden onset psychiatric illness.
Principles of the Treaty of Waitangi Bill
Age Concern New Zealand welcomes the opportunity to provide input on the Principles of the Treaty of Waitangi Bill.
We recognise and respect Te Tiriti o Waitangi as the founding document for Aotearoa.
Age Concern New Zealand is strongly opposed to the Principles of the Treaty of Waitangi Bill. We support preserving the current principles which have been examined and clarified through robust democratic processes within the Courts and the Waitangi tribunal for many years.
Our focus as an organisation is on positive outcomes for kaumātua and the communites, whānau, hapū and iwi who support them. We do not believe the Principles of the Treaty of Waitangi Bill will support and enhance positive outcomes for kaumātua.
Moving Towards a Financially Sustainable Mail Service
Age Concern New Zealand welcomed the opportunity to provide input on proposed changes to NZ Post’s minimum obligations under the Postal Deed of Understanding to move towards a financially sustainable mail service.
Age Concern New Zealand’s feedback is focused particularly on the impact of proposed mail service changes for older people, a growing and increasingly diverse population group. Age Concern’s focus on older people means that along with using email and social media we do use mail services, including for our fundraising campaigns.
Our comments:
- We understand the need for the mail services to be sustainable but also consider that universal delivery of mail throughout Aotearoa is a public good. As such, this service must be maintained at a functional as well as sustainable level.
- Rural and provincial areas must not be further disadvantaged
- We do not support the proposal for NZ Post to convert existing delivery points into communal points at a rate of up to 5% per year
- It will be important for reduced mail deliveries per week to not hinder people receiving urgent mail in a timely manner
- Protecting the postal mail service is a positive alternative now and into the future.
Ministry of Housing and Urban Development Long-term Insights Briefing 2025
Age Concern New Zealand welcomed the opportunity to have input on the proposed topic for the Ministry of Housing and Urban Development’s 2025 Long-term Insights Briefing: The opportunities and impacts associated with the trend towards residential high-rise housing.
Overall, we support the proposed topics for 2025. The trend to high-rise housing will have implications for home ownership rates, the availability of rental accommodation and for the wellbeing of communities and neighbourhoods.
Ministry of Health Long-term Insights Briefing: Unlocking the Potential of Active Ageing
Age Concern New Zealand welcomed the opportunity to provide feedback on the proposed topic for the Ministry of Health’s Long-term Insights Briefing.
Age Concern New Zealand fully supports Unlocking the Potential of Active Ageing as a critical topic to be explored. Active ageing is critical to the health and wellbeing of all New Zealanders and crucial for the sustainability of our health and community sectors.
Draft Suicide Prevention Action Plan 2025-2029
Age Concern New Zealand welcomed the opportunity to submit comments on the Draft Suicide Prevention Action Plan 2025-2029.
Overall, we are very supportive of the draft plan aimed at fulfilling Every Life Matters He Tapu te Oranga o ia Tangata Suicide Action Prevention Strategy 2019-2029.
Our comments primarily relate to older people and suicide prevention. Statistics indicate that the 80 to 84 age group had the third highest suicide rate in 2019/2020 with older men being most at-risk. As the number and diversity of older people increases, addressing suicide in this age cohort will be a growing challenge. We can’t afford to wait before acting and ensuring that appropriate services and support are available for older New Zealanders experiencing poor mental wellbeing and contemplating self-harm or suicide.

