Support Services, Information, Advice and Personal Advocacy:
Responding in person/phone to a range of queries from older people
and their carers eg. Advising where to obtain a service, what is
available. Providing confidential support and empowerment to older
Providing written materials eg. pamphlets and resources eg. videos and books.
Providing visitors who make regular visits to socially isolated older people in their homes via Age Concern Accredited Visiting Service and non-accredited programmes.
Holding education seminars for the public eg. positive ageing, Enduring Power of Attorney, etc.
Social Activities: Holding events that provide social connection between older people eg. drop in centres
Elder Abuse and Neglect Prevention Service: Providing confidential support, advocacy and information for people facing elder abuse and neglect.
Referring on to recommended services (eg. trade services) that can
provide for the necessary maintenance work to be done in client's homes.
Referring on volunteer workers to undertake small jobs for older people
Holding exercise programmes in the local community.
Providing representation and advice on older peoples' issues to local influential groups eg. District Councils.
Providing community social care and wellbeing support for older
people who need help and do not fall under any other support agency.
Health and Education Training:
Providing training courses to all the rest home staff in the Waikato plus in-service basic awareness education.
Assisting older people with their weekly grocery shopping. Also provide an on-line shopping service.
Accredited Visiting Service
Staying Safe: Refresher Courses for Older Drivers
Loaning of Equipment