Age Concern Havelock North
Support Services, Information, Advice and Personal Advocacy: Responding in person/phone to a range of queries from older people
and their carers eg. Advising where to obtain a service, what is
available. Providing confidential support and empowerment to older
Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books.
Visiting Services: Providing visitors who make regular visits to socially isolated older people in their homes via Age Concern Accredited Visiting Service and non-accredited programmes.
Education: Holding education seminars for the public eg. positive ageing,Enduring Power of Attorney, etc.
Social Activities: Holding events that provide social connection between older people eg. drop-in centres.
Transport: Providing a transport service to places such as clinics or shopping centres.
Total Mobility Scheme: Providing assessment and provision of Total Mobility taxi vouchers.
In-home Support: Referring on to recommended services (eg. trade services) that can
provide for the necessary maintenance work to be done in client's homes.
Referring on volunteer workers to undertake small jobs for older people
Exercise/Mobility: Holding exercise programmes in the local community.
Sale or loan of equipment: Wheelchairs; scooters, and other adaptive equipment available.
Representation: Providing representation and advice on older peoples' issues to local influential groups eg. District Councils.
Providing practical help and reassurance
Joan is in her 90s and, while she remains active and alert, her desire for independence and self-sufficiency now exceeds her real capacity to be able to live this way. This has been a great source of anxiety for her son who lives overseas.
Age Concern Havelock North has stepped in to help and one of our staff has been working with Joan. Our staff member has helped her come to terms, albeit reluctantly, with the reality of her circumstances and has arranged caring callers, who keep a discreet watch over Joan and alert the relevant services when the need arises. This practical help has greatly improved Joan’s quality of life, also bringing relief and reassurance to her son.