Age Concern Kapiti Coast
Support Services, Information, Advice and Personal Advocacy:
Responding in person/phone to a range of queries from older people and
their carers eg. Advising where to obtain a service, what is available.
Providing confidential support and empowerment to older people.
Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books.
Visiting Services: Providing visitors who make
regular visits to socially isolated older people in their homes via Age
Concern Accredited Visiting Service and non-accredited programmes.
Education: Holding education seminars for the public eg. positive ageing, Enduring Power of Attorney, etc.
Social Activities: Holding events that provide social connection between older people eg. drop in centres
Elder Abuse and Neglect Prevention Service: Providing confidential support, advocacy and information for people facing elder abuse and neglect.
Exercise/Mobility: Holding exercise programmes in the local community.
Sale or loan of equipment: wheelchairs; scooters, and other adaptive equipment
Representation: Providing representation and advice on older peoples' issues to local influential groups eg. District Councils.
Empowerment reaps rewards
William was living in a boarding house. His needs were not being met, his meals were inadequate, he was subjected to bullying and violence and his wellbeing was rapidly deteriorating.
Age Concern Kapiti was aware that William was not doing well in his accommodation, so our coordinator immediately began working with him. He told her he just wanted a bedroom of his own.
Our coordinator persevered with William’s GP, who initially resisted intervening, and he was referred for a needs assessment that found he was eligible for rest home care. William has settled in well at his new home.
Throughout this process our coordinator met William weekly, she was his support person when needed and says being able to help him has been the highlight of her career. William was inspiring in his resolve for a better life and we now hope others at the boarding house will follow his example.